Legal Documents

AQ44's Terms & Conditions — Fully in Bengali

Please read the Terms & Conditions carefully before using this platform. They will give you a clear understanding of your rights and responsibilities.

Last Updated: January 2026

Terms Key Points

What every user needs to know

🔞
Age Verification — 18+ Required

You must be at least 18 years old to register on AQ44. Age verification is required during the registration process.

👤
One Account Policy

Each person may open only one account. Creating multiple accounts will result in all accounts being suspended and any accumulated bonuses being forfeited.

🎁
Transparent Bonus Terms

The wagering requirement for each bonus is clearly stated. Read the terms before claiming any bonus — there are no hidden conditions.

💸
Fast & Secure Payments

Withdrawal requests are processed within 30 minutes to 24 hours. KYC-verified accounts receive priority.

🛡️
Your data is secure

Your personal information is never sold to third parties. We follow a GDPR-compliant data protection policy.

⚖️
Dispute Resolution Process

For any dispute, contact customer support first. If the issue remains unresolved, you have the option to escalate it to the relevant licensing authority.


1

General Terms and Conditions

aq44 An online gaming platform built for users in Bangladesh. By using this website or app, you agree to these Terms & Conditions. If you do not accept any of these terms, please stop using the platform.

These Terms & Conditions aq44 These terms form a legally binding agreement between - and the user. By registering on the platform, playing games, or using any of its services, you are deemed to have accepted these terms.

aq44 reserves the right to update these Terms and Conditions at any time. Users will be informed before any changes take effect. Continued use of the platform after such changes constitutes acceptance of the revised terms.

Important: These Terms & Conditions are provided in Bengali for user convenience. However, in the event of any legal dispute, the English version shall take precedence.

2

Account Registration & Verification

aq44To register on -, you must provide accurate and truthful information. Accounts created with false details will be permanently closed, and any balance in such accounts may be forfeited.

Each person may register only one account. If multiple accounts are found under the same individual, all accounts will be suspended immediately.

As part of the KYC (Know Your Customer) process, identity verification is required before withdrawals. The following documents are typically needed:

  • Scanned copy of National ID (NID) or passport
  • A recent photo (selfie or clear photograph)
  • Proof of payment method ownership (e.g., a screenshot of your bKash account)
  • Proof of address (if required)

It is the user's responsibility to keep their account password strictly confidential. You must not allow anyone else to access your account.

3

Age Restriction & Eligibility

aq44 Users under the age of 18 are strictly prohibited from using the platform. Age is verified at registration, and the platform reserves the right to re-verify at any time.

Warning: Creating an account on behalf of a minor or facilitating their access to the platform is strictly prohibited and may result in legal liability.

The following individuals aq44 Not eligible to use the platform:

  • Anyone under the age of 18
  • Residents of countries where online gaming is prohibited by law
  • Those who have voluntarily self-excluded
  • Aq44 employees and their immediate family members
4

Deposit & Payment Methods

aq44- currently supports the following deposit methods: bKash, Nagad, Rocket, and USDT (cryptocurrency). Additional payment methods may be added in the future.

  • Minimum Deposit Amount: BDT 200
  • Maximum single deposit: applicable limits vary by payment method
  • Deposits are usually instant — in rare cases of technical issues, it may take up to 30 minutes
  • Only use payment methods registered in your own name
  • Payments through third parties are not accepted

The right to suspend any transaction if money laundering or illegal activity is suspected aq44- has and the relevant authorities will be notified.

5

Withdrawal Policy

KYC verification must be completed before withdrawals can be processed. Unverified accounts are not eligible to withdraw funds.

  • Minimum Withdrawal Amount: BDT 500
  • Processing time: typically 30 minutes, up to a maximum of 24 hours
  • Withdrawals must be made to the same payment method used for the original deposit
  • Bonus balances cannot be withdrawn directly — the wagering requirement must be met first
  • Unusual withdrawal patterns may require additional verification

Tips: Complete your KYC verification right after creating your account to ensure faster withdrawals.

6

Bonus & Promotion Terms

aq44All bonuses and promotions on - come with specific terms, which are clearly stated alongside each offer. Please read the conditions carefully before claiming any bonus.

  • Each bonus has its own wagering requirement — generally ranging from 10x to 30x the deposit amount
  • Bonuses will be automatically forfeited upon expiry
  • Accounts found to have engaged in bonus abuse may be closed
  • Multiple bonus claims from the same account holder or device are not permitted
  • Wagering requirement contributions may vary depending on the game
  • Winnings from free spins are credited to the bonus balance and are subject to the same terms

aq44 reserves the right to modify, limit, or cancel any bonus or promotion at any time. Please check the platform regularly for the latest promotion details.

7

Gaming Rules & Code of Conduct

aq44All users must follow the code of conduct below while playing on -:

  • Any form of fraud or system manipulation is strictly prohibited
  • Use of automated software, bots, or scripts is not permitted
  • Abusive behavior or harassment toward other users is strictly prohibited
  • Players must treat Live Casino dealers with respect at all times
  • If you experience any technical issue with a game result, report it to support immediately

If a technical error causes an abnormal outcome in any game aq44 reserves the right to void that round, and all wagers will be returned. No winnings claims will be accepted under such circumstances.

8

Responsible Gaming

aq44 places responsible gaming at the forefront of everything we do. Gaming should add enjoyment to your life, not stress. That's why we offer a range of protective features:

  • Deposit Limit: Set daily, weekly, or monthly deposit limits
  • Session Limit: Set a time limit for your gaming sessions in advance
  • Loss Limit: Your session will automatically end if you exceed a set loss limit
  • Self-Exclusion: Temporarily suspend your account for anywhere from 24 hours to permanently
  • Reality Check: Periodic reminder notifications

If you feel that gaming is having a negative impact on your life or someone you know, please reach out to our support team or Responsible Play Visit the page.

9

Account Suspension & Closure

For the following reasons aq44 May temporarily or permanently close any account for:

  • Breach of Terms or Evidence of Fraud
  • Registering with false or incomplete information
  • Managing Multiple Accounts
  • Bonus Abuse or System Manipulation
  • Suspicion of money laundering or illegal activity
  • Failure to complete KYC verification or submit required documents

Users may request account closure at any time. In such cases, the valid balance (excluding bonuses) will be refunded, provided KYC verification has been completed.

10

Privacy & Data Protection

aq44 We are committed to protecting your personal information. Under our Privacy Policy, your data is used solely for the following purposes:

  • Account Verification & Management
  • Payment Processing & Fraud Prevention
  • Compliance with Legal & Regulatory Obligations
  • Customer Support
  • Service improvement and personalization

Your information is never sold to third parties for advertising purposes. For more details, please see our Privacy Policy Read the page.

11

Limitation of Liability

aq44 Not liable in the following situations:

  • If a game session is interrupted due to loss of internet connection
  • If a transaction is delayed due to a third-party payment provider
  • Due to issues with the user's own device or software
  • For losses or damages resulting from user negligence or breach of terms
  • During unexpected technical errors or scheduled server maintenance

aq44Under no circumstances will -'s total liability exceed the user's net deposit amount over the preceding 30 days, up to the maximum limit permitted by applicable law.

Please note: Gaming is a form of entertainment. Do not use gaming as a way to solve financial problems.

12

Terms Updates & Contact

aq44 reserves the right to amend these Terms and Conditions, in part or in full, at any time. Users will be notified in advance of any significant changes via email or platform notification.

Continued use of the platform after any changes will be considered acceptance of the updated terms. We recommend checking this page regularly to stay informed.

For any questions or complaints regarding these Terms & Conditions, please contact our customer support team. Our support team is available 24/7, seven days a week.

For dispute resolution, please contact us directly first aq44Contact - directly. If the matter is not resolved within 30 days, you will have the option to escalate it through the licensing authority.


General FAQ

Frequently Asked Questions about the Terms & Conditions

No, AQ44Creating an account on - is completely free. There are no registration fees or monthly subscription charges. Simply sign up for free and start playing after making your first deposit.

Say you receive a BDT 1,000 bonus with a 20x wagering requirement. That means you'll need to place a total of BDT 20,000 (1,000 x 20) in bets before withdrawing the bonus. slots typically contribute 100%, while Live Casino games may contribute less.

Your account may be suspended for running multiple accounts, registering with false information, abusing bonuses, failing KYC verification, or engaging in suspicious transactions. If you encounter any issues, contact support immediately.

Withdrawals on KYC-verified accounts are generally processed within 30 minutes to 4 hours, with a maximum turnaround of 24 hours. Bank holidays or technical issues may cause slight delays.

Before significant changes take effect, a notification will be sent to your registered email and a banner or pop-up notice will be displayed on the platform. You can also check the "Last Updated" date at the top of this page to see if any changes have been made.

Done reading the terms? Get started Get Started

Now that you know AQ44's Terms & Conditions, go ahead and register, deposit via bKash or Nagad, and start playing.

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