1. Home
  2. Responsible Gaming
Safe Gaming Pledge

At AQ44 Responsible Gaming — Keep the Fun, Avoid the Harm

Gaming should be a source of fun, not stress. AQ44 believes every player's safety is our top priority — that's why we provide limit-setting tools, self-exclusion options, and round-the-clock support.

24/7
Support Services
18+
Age Restriction
100%
Data Privacy
6
Protection Tools
🛡️
Your Safety is Our Priority
AQ44 is a licensed and regulated responsible gaming platform.

Responsible Gaming What and Why Urgent?

Online gaming has become a popular form of entertainment in today's busy world. But like any leisure activity, it can become a problem if not approached responsibly. Responsible Gaming It means enjoying games in a way that has no negative impact on your time, money, or mental well-being.

At AQ44, we believe gaming should always be a source of entertainment. On our platform Responsible Gaming This is more than a rule — it is part of our culture. We provide a range of tools and support to help every player keep their gaming healthy and in check.

Many households in Bangladesh manage on a limited income, making financial awareness especially important. AQ44 wants you to spend on gaming only what you can fully afford to lose — after covering daily expenses and family needs.

Keep in Mind — Winning isn't guaranteed, but enjoyment can be, as long as you play within your limits. You always have the right to stop playing whenever you choose, and we fully respect that decision.

⚠️ Please Note: Gaming is never a substitute for income. Avoid playing with borrowed money or funds from your emergency savings.

AQ44's Commitment

We monitor every player's gaming patterns and proactively reach out at any sign of concern. Your wellbeing is our highest priority.

💡 Tips Set a maximum spending limit before you start playing and stick to it.
💡 Tips Take regular breaks — extended gaming sessions reduce focus and impair judgment.
💡 Tips Do not chase losses by placing larger bets to recover what you have lost.

Our Protection Tools

AQ44 puts you in full control of your gaming experience

💰
Set Deposit Limits

You can set your own daily, weekly, or monthly deposit limit. Limits take effect immediately once set, and any increase requires a 7-day waiting period.

⏱️
Session Time Limit

Set a session time limit before you start playing. Once the time is up, you'll be automatically notified and given the option to end your session.

🚫
Self-Exclusion

If you feel you are losing control over your gaming, you can suspend your account for anywhere from 6 months to 5 years. During this time, you will not receive any marketing communications either.

📊
Gaming History Report

View a full breakdown of your gaming activity — how long you've played and how much you've won or lost. Review it regularly to stay informed.

🔔
Reality Check

At set intervals, a message will appear on screen reminding you how long you have been playing and how much you have spent. This helps you stay aware and in control.

🧊
Cooling-Off Period

If you need a short break, you can pause your account for 24 hours to 30 days. During this time, you will not be able to log in — giving you the space to clear your head.

Addiction Warning Signs Recognise

Gaming addiction develops gradually, so it can be hard to recognize early on. Ask yourself the questions below — if most of your answers are yes, it may be time to seek help.

Remember, asking for help is not a sign of weakness — it takes courage. AQ44's support team is always here for you.

Expert Tip: If you feel gaming is affecting your life, contact AQ44 Support — we will help you in complete confidence.

Verify Yourself
1
Do you find it hard to focus on other things because you're constantly thinking about gaming?
2
Do you find yourself betting more to try to win back money you have lost?
3
Have you ever lied to family or friends about your gaming?
4
Do you feel restless or irritable when you stop gaming?
5
Have you spent money meant for bills or household expenses on gaming?
6
Have you tried to cut back on gaming but kept failing?
7
Are you neglecting work, studies, or family because of gaming?

If more than 3 answers are "Yes": Contact AQ44 support immediately or activate self-exclusion.

Set a Limit In Just a Few Steps

Using the responsible gaming tools at AQ44 is simple. Just log in to your account and access all the features directly from Settings.

Any reduction to a limit takes effect immediately. However, increasing a limit requires a 7-day waiting period — this helps prevent impulsive decisions.

1

Log In to Account

Log in to the AQ44 website or app using your username and password.

2

Go to Profile Settings

Click your profile icon in the top right corner, then select the "Responsible Gaming" option.

3

Choose Your Preferred Tool

Deposit limits, session time, reality checks, or self-exclusion — set whichever tool you need.

4

Confirm Limit

Enter your preferred limit or duration and click "Confirm". Changes take effect immediately.

5

Review Regularly

Review your gaming history report once a month and reassess your limits if needed.

Special Support Services

When it feels hard to manage on your own, we are here

🚫
Long-Term Self-Exclusion

Close your account entirely for 6 months, 1 year, 2 years, or 5 years. During this period, logging in or playing by any means will not be possible.

Effective Immediately
💬
Confidential Counselling

AQ44's trained support team provides confidential help for gaming-related concerns. Your identity is fully protected at all times.

Fully Confidential
👨‍👩‍👧
Family Protection

If a family member is concerned, they can also reach out to AQ44 Support. With the account holder's consent, the account can be reviewed together.

Family Support
📱
Instant Live Chat

Chat with a trained representative on AQ44 Live Chat at any time. Ask anything about responsible gaming and get an answer right away.

Available 24/7
📋
Gaming Spend Analysis

Download a detailed report of your total wins, losses, and net spend. Seeing real data makes it easier to make the right decisions.

Detailed Report
🔞
Minor Protection

AQ44 strictly prohibits anyone under 18 from gaming on our platform. Age verification is mandatory at registration, and any suspicious accounts are investigated.

18+ Only

General FAQ

Frequently asked questions about responsible gaming

No. Self-exclusion is a serious commitment and cannot be reversed before the chosen period ends. This is by design — to prevent impulsive decisions from undoing it. Once the period expires, a further 7-day waiting period applies before reactivation.

Yes, reducing a limit takes effect immediately. However, increasing a limit requires a 7-business-day waiting period. This rule is in place to protect you from impulsive decisions.

No. AQ44 strictly enforces an 18+ policy. Age is verified at registration, and any suspicious account is investigated through a KYC process. Accounts belonging to minors are closed immediately.

Reach out to AQ44's 24/7 live chat support. Our trained team will assist you with complete confidentiality. You can also activate self-exclusion directly from your account settings.

Yes. Even with self-exclusion active, you can still withdraw any funds remaining in your account. Contact the Support Team and they will guide you through the process.

Yes, completely free of charge. Deposit limits, session time limits, self-exclusion, Reality Check — all tools are available at no cost to every registered AQ44 user.
🛡️

Play Safe, Enjoy Responsibly

Join AQ44 and enjoy all the benefits of responsible gaming. Stay in control, stay entertained — that's our promise.

Register Now Enter
Responsible Gaming SSL Secured 24/7 Support 18+ Only
বাংলা